Q. Banner links don't work or site takes a long time to load up.
It may well be that you have some sort
of “personal firewall” or
ad-blocking software such as ad muncher/zone alarm/proxomitron/adshield/google
toolbar/hosts file on your computer which is blocking access to our website
or of our advertisers offering special offers and removing links before you
can even see them!! Advert-blocking software uses a variety of methods to
check to see if something is likely to be an unwanted advertisment worthy
of blocking , rather than actual web-content.
If you know that you have “personal firewall” or
ad-blocking software running on your computer, such as Norton
Personal Firewal l or some versions of the AOL
browser , you will need to check your browser's
settings and the settings for the firewall/blocker and alter or disable them
in order to allow access to this website.
Shutting down your firewall for the time you are on our website will highlight
whether it is actually the firewall itself causing the problem, if this is
the case the instructions below will help your reconfigure your firewall.
Try to shutdown your firewall or security system for 5 mins , now press REFRESH or press F5 . Try to click the banner ads. If they now show up, then you have
found the problem!
Try this link with a query string (the question mark is important) to refresh
To enable or disable the Ad Blocking feature in Norton Internet Security 2004
, perform the following steps:
Double-click the icon in the system tray.
The Norton Internet Security application opens.
In the main window, double-click Ad Blocking .
In the Ad Blocking window, click to select Turn on Ad Blocking or click
to de-select Turn on Ad Blocking . If there is a check mark in the box
next to Turn on Ad Blocking , it is already enabled.
In the Ad Blocking window, click to select Turn on Popup Window Blocking
or click to de-select Turn on Popup Window Blocking .
How to fix Zone Alarm Pro
Disabling the ‘ Ad Blocking ' service and making sure that the ‘ Remove
Private Header Information' is not set to ON, are simple steps to make sure
that this site and others, can be visited without a problem.
Q. When you go to specific Web pages, not all of the page is displayed. If
you disable some features of Norton Internet Security (NIS) or Norton Personal
Firewall (NPF), all of the page is displayed.
This problem happens when Norton Internet Security or Norton Personal Firewall
has been configured to block scripts, ActiveX controls, Java applets, referral
information, or advertisements.
ActiveX controls and Java applets can be blocked by customizing your security
settings from the main interface. To find out whether this is the problem,
read the section "Customized settings."
All of these security features (scripts, ActiveX controls, Java applets,
referral information, and advertisements ) can be blocked by specific Web
rules. These rules are located in the Advanced Options of the program. For
scripts, ActiveX controls, Java applets, and referral information, see the "Web rules" section
of this document.
- Open your Symantec desktop Internet security or firewall product.
- Click Security.
- Click Custom Level. The "Customize Security Settings" window
- Look at both the Java applet and ActiveX boxes. If either or both are
set to block, lower the security level and then click OK. (In the example
above, Java applets are being blocked.)
- Try to connect to the Web page again.
If elements of the Web page are still being blocked, there may be a Web rule
that is blocking scripts, Java applets, Active X controls, or referrer information.
- Open NIS or NPF.
- Click Options, and then click Internet Security (or Personal Firewall).
- Click Advanced Options.
- Click the Web tab.
- Click "Add Site."
- Type the URL for the Web site that contains that Web page. For example:
www.test.com may be the Web site that contains the page www.test.com/samples/sample1.html.
- Click OK. This step adds an entry to list for that Web site. Note that
if the Web site was already listed, this action does not add another entry.
- In the left frame, click the name of that Web site.
- In the right frame, click the Active Content tab.
- If Script is set to Block, change the setting to Permit
(or to "Allow
all script to execute," depending on your NIS or NPF version).
- If the first box for Binary Executables is set to
Block, change the setting to "Allow Java applets to execute."
- If the second box for Binary Executables is set to
Block, change the setting to "Allow ActiveX controls to execute."
- Click the Privacy tab.
- Look at the checkbox "Use these rules for <name of Web site>".
- If the box is not checked, then this setting is not blocking referrer
information. Continue with step 16.
- If the box is checked and the Referer box is set to Block, change
the setting to Permit.
- Click Apply, and then click OK. This closes Advanced Options.
- Click OK again, and then close the program.
Q. I don't have any pop-up blockers or firewall and can't go to advertisers
websites or see images.
Many factors can cause this problem, but the most common reason
is that Kazaa or ad blocking software has changed your " hosts " file
on your computer.
Normally this file is blank and it wont harm your PC if you delete it.
Try these steps to solve the problem:
- Find the following file:
Windows 95/98/ME: " c:\windows\hosts "
Windows XP Home/Pro: " c:\windows\system32\drivers\etc\hosts "
Windows NT or 2000: " c:\winnt\system32\drivers\etc\hosts "
- Edit the "host" file by right-clicking the file, then select "open with" and
then select "Notepad".
- Delete the following lines if any present:
- Save the file. You should be able
use our links now.
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